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Your Doctor
 

As a member of First Choice by Select Health, you get a doctor to help your family get needed healthcare. This doctor is called your primary care provider (PCP). You may choose a different PCP for each family member or you may choose one for the entire family.

You must choose a PCP within 30 days of joining First Choice. If you don’t, a PCP will be selected for you. Call Member Services at 888.276.2020 to help you choose your PCP.

Your PCP cares about your and your family’s health. Your PCP arranges all of your healthcare. Whenever you need medical care, call your PCP’s office first – at any time, day or night. Your PCP will know how to help. If you need to go to a specialist or to the hospital, your PCP can make all the arrangements for you.

As a member of First Choice by Select Health, you get a doctor to help your family get needed healthcare

Get to know your PCP
Make an appointment with your PCP right away, before you become sick and need medical care. Call the office of each PCP you choose for your family and make an appointment for a medical checkup. This appointment should be made within 30 days of joining First Choice.

Keep your Appointments
Your appointment time is reserved just for you. If you must cancel your appointment, give your doctor’s office at least 24 hours notice. That way, other people with health problems can be seen.

Changing PCPs
You may change your PCP by calling Member Services. We will send you a provider directory or help you choose a PCP over the phone.  When you call to change your PCP between:

  • The 1st and 25th day of the month, the change will take effect the 1st day of the next month.
  • If you call after the 25th day of the month, the change will take effect the first day of the second month.

You will get a new ID card when you change PCPs. Please destroy your old card. Call Member Services at 888.276.2020 for more details about changing your PCP.