Care Management Programs
We have several care management programs that may benefit your First Choice by Select Health of South Carolina patients.
Complex Care Management
Our nurses work one-on-one with patients who have complex medical issues. This includes members with multiple comorbidities and members with a single, complex diagnosis like metastatic cancer.
This program is designed to improve the health outcomes of our prenatal members and their babies. Our nurses follow high-risk pregnant members throughout their pregnancy and postpartum period. Nurses also follow newborns that require NICU admission. They make sure the babies receive the best care possible and help new moms as they learn to care for their special newborns.
We have several disease-specific programs. Interventions range from one-on-one nurse interaction for high-risk members to periodic educational mailings for low-risk members.
This is an asthma management program with a special emphasis on promoting member compliance with controller medications.
In Control is a diabetes management program for members with the goal of preventing or reducing long-term complications.
This is a cardiovascular disease management program.
Sickle Cell Program
This program offers assistance for members with sickle cell disease to get the care they need to better manage it.
Behavioral Health Management
this is a behavioral health management to educate and help members with behavioral health needs.
Emergency Room Program
We reach out to frequent ER users to direct them to more appropriate sources of care, such as their PCP or an urgent care center.
Rapid Response Program
This program is designed to meet the short-term or episodic needs of some of our members — especially members who have had recent hospitalizations.
Make Every Calorie Count
This is a weight management program that focuses on simple lifestyle changes and setting realistic goals.
If you have First Choice members who would benefit from one of our programs, call Member Services at 1-888-276-2020, option 1, ext. 55251.