Dedication to Quality

Select Health of South Carolina uses a Quality Improvement (QI) program to monitor, evaluate, and improve the quality of health care our members receive.

• Committed to Quality Care (PDF)

We monitor services to ensure they:

  • Meet quality guidelines.
  • Are appropriate.
  • Are efficient.
  • Are effective.

Overseen by the Quality Assessment and Performance Improvement Committee (QAPIC), our QI program's purpose is to improve the quality and safety of physical and behavioral health care provided to our members. Each year, the program sets and achieves goals that improve member health outcomes and services.

In 2019, First Choice by Select Health maintained National Committee for Quality Assurance (NCQA) Commendable Accreditation through our dedication to clinical and customer service quality. Select Health also renewed NCQA's Multicultural Health Care Distinction, remaining the first and only Medicaid health plan in South Carolina to earn this distinction five consecutive times.

If you have questions or want more information about Select Health of South Carolina's Quality Improvement Program, call us, toll-free, at 1-800-741-6605.