Contact First Choice

By mail:

Mailing Address
P.O. Box 40849
Charleston, SC 29423

By email:

You can contact us using our secure email form.

By phone:

Main telephone number

  • Local: 843-569-1759
  • Toll-Free: 1-800-741-6605

First Choice phone numbers

For prior authorizations, appeals, clinical questions, membership verifications, Case Management, Health Management programs or the Medical Director:

  •  Medical Services: 888-559-1010
  •  Medical Services Fax: 888-824-7788
  •  TTY for hearing impaired: 888-765-9586

For membership verification, member complaints or requests to transfer members:

  • Member Services: 888-276-2020
  • Member Services Fax: 800-575-0419
  • TTY for hearing impaired: 888-765-9586

For Provider Services or Administration:

  • Toll Free: 800-741-6605
  • Charleston area: 843-569-1759
  • Fax: 843-569-0702
  • Claims: 800-575-0418