Important First Choice numbers
Use these phone numbers to get in touch with First ChoiceSM by Select Health of South Carolina.
Call Member Services, toll free at 1-888-276-2020 (TTY for hearing impaired 1-888-765-9586), for questions about the topics below. Hours are Monday through Friday, 8 a.m. to 6 p.m.; Saturday and Sunday, only for members with pharmacy-related calls, 8:30 a.m. to 5 p.m.
- Choosing a doctor
- Changing your doctor
- Reaching your doctor
- Billing
- First Choice ID card
- Enrollment information
- Using the emergency room (ER)
- Adult vision care
- Pharmacy services
- Free language translation services
Call the Nurse Call Line 1-800-304-5436, 24 hours a day, seven days a week for questions about:
- Self-care advice
- Health symptoms (signs)
- Medical information
Call your PCP for questions about:
- Getting care for someone who is sick or hurt
- Well-child visits
Call the Medicaid transportation broker for your county or Member Services at 1-888-276-2020 for questions about:
- Transportation
Call any provider who accepts Healthy Connections for questions about:
- Children's dental care
- Children's vision care
Call First Choice Member Services at 1-888-276-2020 or the Healthy Connections Member Contact Center at 1-888-549-0820 for questions about:
- Medicaid eligibility
- Healthy Connections ID card