Important First Choice numbers

Use these phone numbers to get in touch with First ChoiceSM by Select Health of South Carolina.

Call Member Services, toll free at 1-888-276-2020 (TTY for hearing impaired 1-888-765-9586), for questions about the topics below. Hours are Monday through Friday, 8 a.m. to 6 p.m.; Saturday and Sunday, only for members with pharmacy-related calls, 8:30 a.m. to 5 p.m.

  • Choosing a doctor
  • Changing your doctor
  • Reaching your doctor
  • Billing
  • First Choice ID card
  • Enrollment information
  • Using the emergency room (ER)
  • Adult vision care
  • Pharmacy services
  • Free language translation services

Call the Nurse Call Line 1-800-304-5436, 24 hours a day, seven days a week for questions about:

  • Self-care advice
  • Health symptoms (signs)
  • Medical information

Call your PCP for questions about:

  • Getting care for someone who is sick or hurt
  • Well-child visits

Call the Medicaid transportation broker for your county or Member Services at 1-888-276-2020 for questions about:

  • Transportation

Call any provider who accepts Healthy Connections for questions about:

  • Children's dental care
  • Children's vision care

Call First Choice Member Services at 1-888-276-2020 or the Healthy Connections Member Contact Center at 1-888-549-0820 for questions about:

  • Medicaid eligibility
  • Healthy Connections ID card