Interpretive resources
Interpretive services with INTERPRETALK®
Select Health of South Carolina is dedicated to providing culturally competent health care. To support this effort, we offer interpretation services at no cost for our First Choice members. LSA's INTERPRETALK® program provides a fast and easy way to communicate with our Limited English Proficiency (LEP) members. They have interpreters in more than 200 languages that are available 24 hours a day, seven days a week.
Connecting with an interpreter
Call Member Services at 1-888-276-2020 (Monday – Friday 8 a.m. – 9 p.m.; Saturday and Sunday 8 a.m.-6 p.m.) to access this free service. After hours, contact the 24-hour Nurse Help Line at 1-800-304-5436 to connect to an interpreter.
Be prepared to:
- Provide the member's name
- Provide the Medicaid or First Choice ID number
- Tell the member's preferred language
- Ask for a medical interpreter
After you provide this information to our Member Services department or the Nurse Help Line, you will be connected to an interpreter. Explain the objective of the call to the interpreter and then proceed by speaking to the member in the first person.
Translated materials for Spanish-speaking members
Controle su asma
- Consejos para el invierno y maneras de como mantenerse en control de su asma y de la gripa (PDF)
- Desencadenantes de asma: ¿Cuales son los suyos? ¿Que es lo que le hacen a su asma? (PDF)
- Las medicinas del asma: ¡Que es lo usted debe de saber! (PDF)
- Plan de acción contra el asma (PDF)
Controle su diabetes
- 8 consejos para ayudarle a controlar la diabetes (PDF)
- ¡El conocimiento es poder! (PDF)
- Listado de control de la diabetes (PDF)
- Problemas con la diabetes: Cuáles son y qué puede hacer para prevenirlos (PDF)