Pharmacy Prior Authorization
Providers are responsible for obtaining prior authorization. Providers may not bill members for services that require prior authorization and the authorization was not obtained, resulting in denial of the claim.
Authorization is not a guarantee of payment. Other limitations or requirements may apply.
Providers may check to see if a medication requires prior authorization by entering the HCPCS code into our Prior Authorization Lookup Tool.
How to submit a request for prior authorization
Online: Online pharmacy prior authorization
By phone: Call 1-866-610-2773
Fax: Fax to PerformRx at 1-866-610-2775
- View the PerformRx's online prior authorization tutorial. This tutorial guides you through each step of the online prior authorization request process.
- Note: Please provide as much relevant medication information as possible. This will increase the accuracy of your submission. Incomplete forms will not be processed.
To request prior authorization for brand-name medication when a generic is available, Select Health requires you to demonstrate that our member had an adverse reaction to a previously prescribed generic. You will also need to fill out a MedWatch adverse incident reporting form (PDF) and submit it to the U.S. Food and Drug Administration (FDA).
This requirement improves the safety of our members by ensuring that both Select Health and the FDA are notified of the adverse reaction. Please visit the FDA’s MedWatch page for more information and to complete submission of the form.