Claims and Billing

Filing claims is fast and easy for First Choice by Select Health of South Carolina (First Choice) participating providers. Here you will find the tools and resources you need to help manage your submission of claims and receipt of payments.

First Choice can accept claim submissions via paper or electronically (EDI). For general questions about claims submissions, call Provider Claims Services at 1-800-575-0418.

What would you like to do?

Submit a claim

If you prefer to submit your claims on paper, send your claims to:

Select Health of South Carolina, Inc.
Claims Processing Department
P.O. Box 7120
London, KY 40742

Submit a 275 claim attachment transaction

Select Health of South Carolina is accepting ANSI 5010 ASC X12 275 attachments (solicited and unsolicited) via our preferred vendor Change Healthcare. Please contact your Practice Management System Vendor or EDI clearinghouse to inform them that you wish to initiate electronic 275 attachment submissions via payer ID: 23285.

There are three ways that 275 attachments can be submitted. 

  • Batch — You may either connect to Change Healthcare directly or submit via your EDI clearing house.
  • API via JSON — You may submit an attachment for a single claim.
  • Portal — Individual providers can register at Change Healthcare to submit attachments.

The acceptable supported formats are pdf, tif, tiff, jpeg, jpg, png, docx, rtf, xml, doc, and txt.

Check claim status

  • Go to NaviNet or call Provider Claims Services at 1-800-575-0418.

Request reconsideration of a claim

Requests for reconsideration may be submitted through the NaviNet Electronic Claim Inquiry feature. For detailed information on electronic claim inquiry submission, please see the NaviNet Claims Investigation User Guide (PDF).

Claims resources

Receive your payments faster by enrolling for Electronic Funds Transfer (EFT)

Get the most out of EFT by using EDI, ERA, and all the electronic billing services offered.