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Newsletters and Updates

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Provider alerts

March 20, 2020

Coronavirus (COVID-19) update (PDF)

Previous provider alerts

2019

November 4, 2019

Pharmacy prior authorization update (PDF)

May 30, 2019

New benefit carve-ins for First Choice members (PDF)

April 3, 2019

2019 Adaptive Behavior Services CPT code revisions (PDF)

March 18, 2019

Member recertification – why it matters and how providers can help (PDF)

2018

October 4, 2018

Claims submitted without the appropriate Clinical Laboratory Improvement Amendments (CLIA) ID will be denied (PDF)

March 9, 2018

New NaviNet electronic claim investigation enhancement (PDF)

February 19, 2018

Using your Clinical Laboratory Improvement Amendments (CLIA) ID when filing claims(PDF)

February 1, 2018

Benefit limitations for opiate prescriptions (PDF)

January 29, 2018

New NaviNet care gaps response form (PDF)

Select News

2020

Select News: Special Edition January 2020 (PDF)

2019

Select News: Special Edition 2019 CAHPS® Survey Results (PDF)
Select News: Special Edition October 2019 (PDF)
Select News: Special Edition July 2019 (PDF)
Select News: April/May 2019 (PDF)
Select News: January 2019 (PDF)

2018

Select News: 2018 CAHPS® Survey Results (PDF)
Select News: Special Edition (PDF)
Select News: August/September 2018 (PDF)

Previous newsletters

2018