Newsletters and Updates

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Provider alerts

August 23, 2022
School-based Mental Health Services DMH (PDF)
August 17, 2022
School-based Services – PCP (PDF)
August 16, 2022
Member Benefits (PDF)
August 15, 2022
School-based Mental Health Services (PDF)
March 2, 2022
Condition Optimization Program Introduction (PDF)
March 1, 2022
Aeroflow Electric Breast Pump (PDF)
January 18, 2022
Change In Claims Check Run Frequency (PDF)

Previous provider alerts

2021
November 29, 2021
Prior Authorization Submission Tip Sheet (PDF)
September 20, 2021
Diagnostic Assessment (DA): date of completion and Licensed Practitioner of the Healing Arts (LPHA) signature (PDF)
2020
October 25, 2020
HEDIS® well-child coding tips (PDF)
June 15, 2020
Reminder: well-child visits may be rendered via telehealth/telemedicine (PDF)
May 21, 2020
Telehealth/telemedicine provided by Act 301 local alcohol and drug abuse authorities (PDF)
May 8, 2020
COVID-19 telehealth/telemedicine flexibilities for child placing agencies (PDF)
April 28, 2020
Coronavirus Disease 2019 (COVID-19) temporary enhanced telehealth coverage (PDF)
April 28, 2020
Telephonic care provided by LIPs and ABA providers (PDF)
April 28, 2020
FQHC and RHC COVID-19 telephonic care update (PDF)
March 20, 2020
Coronavirus (COVID-19) update (PDF)
2019
November 4, 2019
Pharmacy prior authorization update (PDF)
May 30, 2019
New benefit carve-ins for First Choice members (PDF)
April 3, 2019
2019 Adaptive Behavior Services CPT code revisions (PDF)
March 18, 2019
Member recertification – why it matters and how providers can help (PDF)
2018
October 4, 2018
Claims submitted without the appropriate Clinical Laboratory Improvement Amendments (CLIA) ID will be denied (PDF)
March 9, 2018
New NaviNet electronic claim investigation enhancement (PDF)
February 19, 2018
Using your Clinical Laboratory Improvement Amendments (CLIA) ID when filing claims(PDF)
February 1, 2018
Benefit limitations for opiate prescriptions (PDF)
January 29, 2018
New NaviNet care gaps response form (PDF)

Select News

2021

2020

Previous newsletters

2019
2018
Providers